Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at support@brainbytenootropics.com or visit your account for self-serve returns.

You can always contact us for any return questions at support@brainbytenootropics.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
Refunds are simple. We will simply refund your order. No return will be required, you may do whatever you desire with the product if you do not like it.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@brainbytenootropics.com.